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Cookie Table

Envoy utilizes the cookies below in providing our application, our knowledgebase and on our website. This list of cookies may be updated from time to time. For more information about Envoy’s use of cookies and privacy practices, please visit the Envoy Privacy Policy.

First Party
These cookies are our own and are controlled by us. Our application, knowledgebase and website may use first party cookies in several places. We have listed each of them below in detail explaining why we use them and how long they will last. None of these cookies contain personal information.

Third Party
These cookies are generated from other companies’ internet tools which we are using to enhance our websites. As we use a number of suppliers who may set cookies on their websites’ behalf, we do not control the dissemination of these cookies. You should check third party websites for more information pertaining to their cookies and their use. We have listed third party cookies used below explaining why they are used.


App Cookies

Name

Provider

Purpose

Duration

Type

SESSION

First Party

To keep the user logged in

Duration of the session

HTTP Cookie

cookie-consent

First Party

Cookie consent tracking

Persistent

HTTP Cookie

language

First Party

To remember the user’s chosen language

Persistent

HTTP Cookie

CASE_PACK_MODE

First Party

To store the last known product search mode

Persistent

HTTP Cookie

SEARCH_MODE

First Party

To store the last known item entry mode

Persistent

HTTP Cookie

ORDER_KIT_SELECTIONS

First Party

To store the last order kit items selected

Persistent

HTTP Cookie

AWSELB

First Party

This cookie helps to ensure that the website loads efficiently by distributing visits across multiple servers

Session

HTTP Cookie

_ga

Third Party – Google Analytics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

2 years

HTTP Cookie

_gat_Envoy

Third Party – Google Analytics

Used by Google Analytics to throttle request rate

Session

HTTP Cookie

_gid

Third Party – Google Analytics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Session

HTTP Cookie

 

Website Cookies

 

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name

Provider

Purpose

Duration

Type

CookieConsent

First Party

Cookie consent tracking

 

 

__cfduid

Third Party – Zendesk

Used by the content network, Cloudflare, to identify trusted web traffic.

1 year

HTTP Cookie

__cfruid

Third Party – Zendesk

Used by the content network, Cloudflare, to identify trusted web traffic.

Session

HTTP Cookie

_help_center_session

Third Party – Zendesk

Preserves user’s states across page requests.

Session

HTTP Cookie

_zendesk_session

Third Party – Zendesk

Preserves user’s states across page requests.

Session

HTTP Cookie

_zendesk_shared_session

Third Party – Zendesk

Preserves user’s states across page requests.

Session

HTTP Cookie

_zendesk_thirdparty_test

Third Party – Zendesk

Checks if third party cookies are enabled in your web browser.

Session

HTTP Cookie

OptanonConsent

Third Party – Full Story

Cookie consent tracking

Session

HTTP Cookie

OptanonAlertBoxClosed

Third Party – Full Story

Cookie consent tracking

Session

HTTP Cookie

Preferences

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name

Provider

Purpose

Duration

Type

Lang

Third Party - LinkedIn

Remembers the user's selected language version of a website

 

 

Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name

Provider

Purpose

Duration

Type

_ga

Third Party – Google Analytics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

2 years

HTTP Cookie

_gat_Envoy

Third Party – Google Analytics

Used by Google Analytics to throttle request rate

Session

HTTP Cookie

_gid

Third Party – Google Analytics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Session

HTTP Cookie

collect

Third Party – Google Analytics

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels

Session

Pixel

vuid

Third Party – Vimeo

Collects data on the user's visits to the website, such as which pages have been read

2 years

HTTP Cookie

fs_uid

Third Party – Full Story

This cookie is used by FullStory for session tracking.

Persistent

HTTP Cookie

optimizelyEndUserId

Third Party – Full Story

This cookie is used by FullStory to improve the user’s experience and the appearance of the site.

1 year

HTTP Cookie

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name

Provider

Purpose

Duration

Type

__widgetsettings

 

Third Party – Twitter

Twitter ad tracking

Persistent

HTML Local Storage

Anj

Third Party – App Nexus

This cookie allows GSMA and its partners to target tailored advertising through the App Nexus Platform.

3 months

HTTP Cookie

bcookie

Third Party – LinkedIn

Browser ID cookie

2 years

HTTP Cookie

BizoID

 

Third Party – LinkedIn

LinkedIn Ad analytics

6 months

HTTP Cookie

bscookie

Third Party – LinkedIn

Secure browser ID cookie

1 year

HTTP Cookie

IDR

Third Party – Google DoubleClick

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

2 years

HTTP Cookie

lidc

Third Party - LinkedIn

Used by the social networking service, LinkedIn, for tracking the use of embedded services

Session

HTTP cookie

local_storage_support_test

Third Party – Twitter

Twitter ad tracking

Persistent

HTML Local Storage

pagead/1p­user­list/956307319

Third Party - Google

Pending

Session

Pixel

r/collect

Third Party – Google DoubleClick

This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels.

Session

Pixel

test_cookie

Third Party – Google DoubleClick

Used to check if the user's browser supports cookies.

Session

HTTP Cookie

uuid2

Third Party – adnxs.com

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

3 Months

HTTP Cookie

Unclassified

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name

Provider

Purpose

Duration

Type

__widgetsettings

Third Party – Twitter

Twitter ad tracking

 

Persistent

HTML Local Storage

_gcl_au

First Party

Pending

3 Months

HTTP Cookie

google_experiment_mod

Third Party – Google

Pending

Persistent

HTML Local Storage

connect.sid

Third Party – Google

Pending

Session

HTTP Cookie