Articles tagged 'Users'

A River Guide To Success

Dec 4, 2018 | Mark Troast

Customer Success is often confused with customer satisfaction or “happiness”. But it’s more than that. Our brands are entrusting their wholesale business to us. We don’t take that trust lightly. So we’ve built a department around building those relationships...

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Energizing Your Wholesale Channel

Nov 6, 2018 | Tom Rau

Wholesale strategies have shifted. Retail has moved from a landscape once dominated by big box stores, to one that is now much more centered on smaller, specialty retailers. With that comes a new growth opportunity, but the old methods for working...

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A Conversation With See Kai Run

Oct 18, 2017 | Mark Johnson

We work hard to provide brands with a modern platform that increases efficiency and smooths out their customer interactions. Envoy makes it easy for brands to do business so they can focus on increasing their successes. We had a chat with the folks...

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A Few Questions With Howler Brothers

Oct 6, 2017 | Mark Johnson

Here at Envoy, we’re proud of the tools we build. They improve business efficiency and accuracy in a beautiful, easy to use environment. In a recent customer interview with Howler Brothers, here's what they had to say:

Give us the quick history and...

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Improving Wholesale B2B User Adoption - The Human Centered Design Approach

Mar 31, 2016 | Christopher Morse

Creating a solid user training plan is a significant, yet often overlooked component of implementing a new wholesale B2B system. And the lack of a pre-rollout training plan does not just mean an increased risk of scheduling conflicts and headaches...

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